FAQ Categories
Bookings & Reservations
Making a booking on Takemefaraway is simple:
- Use our search form to enter your destination, dates, and preferences
- Compare the results from various travel providers
- Select the option that best suits your needs
- Enter passenger information and complete payment
- You'll receive a confirmation email with all your booking details
For personalized assistance, you can also call our travel experts who will help you find the best options and complete your booking.
Yes, you can book travel for someone else. During the booking process, you'll be able to enter the traveler's information. Just make sure that the passenger names match their government-issued ID exactly as they will need to present this when traveling.
If you're paying for someone else's trip, you can use your own payment details even if you're not traveling. Just ensure the billing address matches your credit card information.
Once your booking is complete, you'll receive a confirmation email with a booking reference number. This email will include all the details of your booking including dates, times, and passenger information.
You can also check your booking status at any time by:
- Logging into your Takemefaraway account
- Contacting our customer service team with your booking reference
- Checking the "My Trips" section on our website or app
If you don't receive a confirmation email within an hour of booking, please check your spam folder or contact our customer service team.
While creating an account is not required to make a booking, we highly recommend it for several reasons:
- You can easily access and manage all your bookings in one place
- Your personal information will be saved for future bookings
- You'll earn loyalty points that can be redeemed for discounts
- You'll receive personalized travel recommendations
Creating an account takes just a minute and only requires your email address and a password.
Payments & Pricing
We accept a variety of payment methods to make booking as convenient as possible:
- All major credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- PayPal
- Apple Pay (on iOS devices)
- Google Pay (on Android devices)
For some bookings, we also offer payment plans that allow you to pay for your trip over time. These options will be displayed during the checkout process if available for your selected booking.
Prices in the travel industry are dynamic and can change based on availability, demand, and other factors. When you search for travel options, we display the most current prices available from our providers. However, these prices are not guaranteed until the booking is completed.
If you notice a price change when proceeding to book, it likely means that:
- The availability has changed since your initial search
- Another traveler has booked the last seat/room at the previous price
- The airline or hotel has updated their pricing
To secure the displayed price, we recommend completing your booking promptly after finding a deal you like.
Yes, protecting your payment information is our top priority. We use industry-leading encryption and security measures to ensure your data is safe:
- All transactions are processed through secure SSL connections
- We are PCI DSS compliant, meaning we follow all requirements for secure credit card processing
- We never store complete credit card information on our servers
- Our payment systems are regularly audited by security experts
For additional security, we also support 3D Secure authentication for credit card payments, which adds an extra layer of verification.
Cancellations & Refunds
Cancellation policies vary depending on the type of booking and the specific terms set by airlines, hotels, and other travel providers. We clearly display the cancellation policy for each option before you complete your booking.
Generally, there are three types of policies you might encounter:
- Fully refundable: You can cancel anytime before the specified deadline for a full refund
- Partially refundable: You may receive a partial refund, with the refund amount typically decreasing as your travel date approaches
- Non-refundable: No refund is available if you cancel (though changes might still be possible)
We recommend purchasing travel insurance for non-refundable bookings to protect against unexpected circumstances.
You can cancel your booking in several ways:
- Online: Log in to your Takemefaraway account, navigate to "My Trips," select the booking you wish to cancel, and follow the cancellation instructions
- Phone: Call our customer service team and provide your booking reference number
- Email: Send a cancellation request to support@Takemefaraway.com with your booking details
Please note that cancellation fees may apply depending on the terms of your booking. Our system will automatically calculate any refund amount based on the cancellation policy.
After a cancellation is processed, refunds are typically issued within 24-48 hours. However, the time it takes for the funds to appear in your account depends on your payment method and financial institution:
- Credit cards: 5-10 business days
- Debit cards: 7-14 business days
- PayPal: 3-5 business days
- Bank transfers: 5-7 business days
If you haven't received your refund after the expected timeframe, please contact our customer service team with your booking reference and cancellation confirmation.
Changes & Modifications
Yes, in most cases you can change the dates of your booking, though this depends on the specific terms of your reservation. Date change options and any associated fees are determined by the airline, hotel, or travel provider.
To change your travel dates:
- Log in to your Takemefaraway account and go to "My Trips"
- Select the booking you wish to change
- Click on "Modify Booking" and select "Change Dates"
- Select your new preferred dates
- Review any price differences or change fees
- Confirm the changes and pay any additional amounts if applicable
If you can't change your dates online, please contact our customer service team for assistance.
Name changes on travel bookings are generally more restricted than date changes. The policies vary by travel provider:
- Airlines: Most airlines do not allow name changes. You typically need to cancel and rebook, which may result in additional costs.
- Hotels: Many hotels allow name changes without fees, especially if done in advance.
- Vacation Packages: Name change policies depend on the specific components of the package.
For minor corrections (e.g., fixing a typo or adding a middle name), airlines are usually more flexible. Please contact our customer service team as soon as possible if you need to change passenger names.
Loyalty Program
Our loyalty program rewards you for every booking you make with us. Here's how it works:
- You automatically earn points for every dollar spent on bookings
- Regular bookings earn 5 points per dollar
- Premium and partner bookings can earn up to 10 points per dollar
- Points can be redeemed for discounts on future bookings at a rate of 100 points = $1
- Points are valid for 24 months from the date they are earned
The more you book with us, the more benefits you'll unlock, including exclusive deals, priority customer service, and bonus point opportunities.
All registered Takemefaraway users are automatically enrolled in our loyalty program. Simply create an account and ensure you're logged in when making bookings to start earning points.
You can view your point balance and available rewards by logging in and navigating to the "Loyalty" section of your account.
Account Management
Creating a Takemefaraway account is simple:
- Click on "Sign Up" in the top right corner of our website
- Enter your email address and create a password
- Verify your email address by clicking the link in our confirmation email
- Complete your profile with your name and contact information
You can also sign up using your Google or Facebook account for a quicker registration process.
If you've forgotten your password, follow these steps to reset it:
- Click on "Log In" in the top right corner of our website
- Select "Forgot Password" below the login form
- Enter the email address associated with your account
- Check your email for a password reset link
- Click the link and follow the instructions to create a new password
The password reset link is valid for 24 hours. If you don't receive the email, please check your spam folder or contact our customer service team for assistance.